BUSINESS HOURS & MAILING ADDRESS

Sierra Resources International, INC.
Santa Fe, N.M.
U.S.A.
Sierra Resources International, Inc. is a Central Contractor Registered company (CCR).

PLACING AN ORDER

TELEPHONE: 505-920-4547 FAX:505-983-2027

E-MAIL: Email English

Purchase orders may be FAXed or E-mailed to Sierra Resources at any time.
Call during regular business hours to answer any questions regarding your order.
Please include product catalog numbers, descriptions and pricing when possible.
A pro forma invoice will be issued for your order which should be signed and returned to Sierra Resources for confirmation purposes.

PRICE QUOTES

Call for latest pricing information.

PAYMENT TERMS

Sierra Resources is a member of the XIGN Payment Services Network (www.xign.net).
Sierra Resources accepts payment via credit card.
Sierra Resources utilizes the PayPal network for invoicing and payments.
Credit terms are available for established accounts.
Shipments outside of the United States must be pre-paid.

Make all checks payable to:
SIERRA RESOURCES INTERNATIONAL, INC.
Bank wire transfer information available on request.

SHIPPING INFORMATION

Sierra works closely with a large number of freight carriers and can ship your order almost anywhere in the world. We will need your shipping address and the name of the contact person responsible for receiving the goods including their phone number. Most freight companies including UPS, FEDEX and DHL will not deliver to a P.O. box.

Please note that due to temperature sensitivity of many Sierra products, the storage temperature is critical. Many hot climates exceed acceptable temperatures and exposed products may perish. Special refrigeration conditions are necessary under circumstances. If temperatures can exceed 28ºC at any time during transfer or while clearing customs, please notify Sierra prior to shipping so proper precautions can be taken.

RETURN POLICY

If any time a product does not perform satisfactorily, please notify us immediately. For quality control purposes provide the lot number and expiration date. Please obtain a Return Authorization Number from Sierra prior to returning unsatisfactory goods. Credits and refunds are given at the sole discretion of Sierra Resources International, Inc. Sierra can not be responsible for expired goods.